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    Best and worst car insurance

    Best and worst car insurance

    Which? Experts scrutinized the standard car insurance of 31 car insurance companies and investigated thousands of policyholders. What policies were evaluated and which policies were created for key aspects of each policy? Policy score, and customer score are based on how the insurer was evaluated by the customer.

    In this review, we point out which insurers most often came out for the cover and customer service, and the worst score. Please sign up to £ 1 to access this review and thousands of others. trial. Or if you are already a member, please login now to see the review.

    Best and worst car insurance
    ProviderCustomer serviceHandling queries and complaintsTransparency of chargesValue for moneyCustomer scorePolicy scoreTotal
    Subscriber only content77%85%81%
    Subscriber only content----74%78%76%
    Subscriber only content72%80%76%
    Subscriber only content---69%83%76%
    Subscriber only content75%75%75%
    Subscriber only content70%73%72%
    Subscriber only content67%77%72%
    Subscriber only content72%69%70%
    Subscriber only content64%74%69%
    Subscriber only content69%70%69%
    Subscriber only content66%72%69%
    Subscriber only content66%69%68%
    Subscriber only content65%71%68%
    Subscriber only content67%69%68%
    Subscriber only content65%70%67%
    Subscriber only content63%70%66%
    Subscriber only content61%71%66%
    Subscriber only content-61%71%66%
    Subscriber only content-66%67%66%
    Subscriber only content63%69%66%
    Subscriber only content67%65%66%
    Subscriber only content---66%65%65%
    Subscriber only content61%70%65%
    Subscriber only content65%64%65%
    Subscriber only content---63%65%64%
    Subscriber only content-70%55%63%
    Subscriber only content63%64%63%
    Subscriber only content69%55%62%
    Subscriber only content63%56%60%
    Subscriber only content---60%57%59%
    Subscriber only content--58%58%58%
    Average----66%69%68%


    Table notes:
    Customer score data is based on a survey of 4,312 policyholders in December 2016. The policy score is based on the provider's standard policy. All policies are open to the public.
    The customer's score is calculated using the combination of overall satisfaction and the likelihood of recommending the provider to a friend. '-' represents a place where the sample size is insufficient (less than 30) to generate a star rating. Insurers must have a minimum sample size of 30 for inclusion in the table.

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