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    Automobile insurance claim satisfaction

    Automobile insurance claim satisfaction


    The acid test of every car insurance company is how you handle your claim. November 2016, which one? We investigated the experience of 1,335 members using a major car insurance company. Their evaluation is shown in the table below.

    As part of customer satisfaction, we evaluate insurance companies about the amount, complaint handling, and transparency of charges. In addition, complete information on the quality of each insurance is stated on our automobile insurance brand page.

    Brands that are part of the survey include Admiral, Churchill, Direct Line, John Lewis and NFU Mutual.

    In this review, we point out which insurers most often came out for the cover and customer service, and the worst score. Please sign up to £ 1 to access this review and thousands of others. trial. Or if you are already a member, please login now to see the review.

    Automobile insurance claim satisfaction

    The table below shows the car insurance claim satisfaction of major auto insurance.

    Car insurance claims satisfaction
    Car insurer
    Customer serviceSpeed of dealing with a claimRegular communication on claim progressSettlement valueOverall satisfaction with claims

    Subscriber only content
    90%
    88%
    84%
    73%
    79%
    Subscriber only content
    83%
    88%
    79%
    90%
    79%
    Subscriber only content
    84%
    76%
    67%
    88%
    76%
    Subscriber only content
    77%
    85%
    79%
    82%
    73%
    Subscriber only content
    81%
    84%
    66%
    89%
    73%
    Subscriber only content
    85%
    82%
    70%
    86%
    73%
    Subscriber only content
    83%
    76%
    70%
    84%
    71%
    Subscriber only content
    83%
    -
    -
    -
    70%
    Subscriber only content
    74%
    72%
    65%
    -
    69%
    Subscriber only content
    83%
    78%
    75%
    80%
    69%
    Subscriber only content
    73%
    85%
    70%
    -
    68%
    Subscriber only content
    74%
    79%
    71%
    87%
    67%
    Subscriber only content
    79%
    79%
    61%
    -
    67%
    Subscriber only content
    90%
    83%
    64%
    76%
    66%
    Subscriber only content
    79%
    79%
    71%
    76%
    65%
    Subscriber only content
    74%
    81%
    74%
    73%
    65%
    Subscriber only content
    83%
    72%
    66%
    61%
    65%
    Subscriber only content
    76%
    72%
    61%
    83%
    64%
    Subscriber only content
    73%
    68%
    61%
    66%
    64%
    Subscriber only content
    74%
    69%
    61%
    77%
    63%
    Subscriber only content
    81%
    76%
    78%
    94%
    62%
    Subscriber only content
    79%
    65%
    51%
    62%
    57%
    Subscriber only content
    68%
    70%
    54%
    66%
    50%

    Table Notes:
    Insurers must be rated by at least 30 respondents to be included in our table. Where '-' is shown, sample sizes were too low to give a score.

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